X Close Window

This document sets forth the Privacy Policy (the "Privacy Policy") for this Web site, www.xchangetraining.co.uk (the "Site"). If you have objections to the Privacy Policy, you should not access or use this Site. This Privacy Policy does not govern privacy practices associated with offline activities or other XChange Training UK Ltd web sites.

Our commitment

XChange Training UK Ltd are committed to ensuring the security and protection of the personal information that we process, and to provide a compliant and consistent approach to data protection. We have a robust and effective data protection program in place which complies with existing law and abides by the data protection principles.

XChange Training UK Ltd are dedicated to safeguarding the personal information under our remit with a data protection regime that is effective and fit for purpose with GDPR compliance.

Collection of personal information

As a visitor to this Site, you can engage in many activities without providing any personal information. In connection with other activities, such as course bookings, enquiries or subscribing XChange Training UK Ltd will ask you to provide certain information about yourself by filling out and submitting an online form with a consent request to contact you in compliance with GDPR law.

When you use the Site, XChange Training UK Ltd or third parties authorised by XChange Training UK Ltd may also collect certain technical and routing information about your computer to facilitate your use of the Site and its services. For example, we may log environmental variables, such as browser type and operating system of your computer. We use these environmental variables to facilitate and track your use of the site and its services. Without expressly informing you in each particular circumstance, we do not match such information with any of your personal information.

What personal information we collect

The information we collect is based on what you provide us which can include:

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Links to other websites

The Site contains links to other sites at which personal information is collected. In such instances, unless expressly provided to the contrary, the collection and use of your personal information will be governed by the privacy policy applicable to that site. That privacy policy should identify the entity that is collecting your personal information.

Use of cookies

XChangeTraining.co.uk is built without the use of cookies meaning when you visit this Site, you can browse the Site and access important information without revealing your identity.

Communications from the site

Users who no longer wish to receive our newsletter and promotional communications may opt-out of receiving these communications by replying to unsubscribe in the subject line in the email or email us at info@xchangetraining.co.uk.

In your correspondence, please indicate with as much detail as possible the location on this Site where you provided your personal information.

Entities collecting personal information

Personal information on this Site is collected by XChange Training UK Ltd who are located at: 5 St John's Lane, Clerkenwell, London, EC1M 4BH, United Kingdom and its phone number is: +44 (0)345 363 1130.

Controlling your personal information

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@xchangetraining.co.uk

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. You may request details of personal information which we hold about you. If you would like a copy of the information held on you please write to XChange Training, 5 St John’s Lane, London, EC1M 4BH.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

How your personal information is used

XChangeTraining.co.uk collects your information in order to record and support your participation in the activities you select. If you subscribe to a service or register a product, for example, the information is used to register your rights, if any, to technical support or other benefits that may be made available to registered users. Your personal information is also used to keep you informed about product upgrades, special offers, and other products and services of XChange Training UK Ltd and selected third parties if you have so opted to receive such communications.

XChangeTraining.co.uk may collect information about the use of the Site, such as the types of services used and how many users we receive daily. This information is collected in aggregate form, without identifying any user individually. XChange Training UK Ltd may use this aggregate, non-identifying statistical data for statistical analysis, marketing, or similar promotional purposes.

Privacy-related queries

XChange Training UK Ltd takes its users' privacy concerns seriously. If you believe that XChange Training UK Ltd has not complied with this Online Privacy Policy with respect to your personal information or you have other related inquiries or concerns, you may write to the XChange Training UK Ltd Privacy Officer at the address indicated above.

X Close Window

Microsoft courses for Excel Outlook PowerPoint Project Visio Word

Microsoft Training Courses

Microsoft's productivity programs are the best known and most popular in the world. But getting the best out of many of their powerful features is not so common. Our courses help to you to unlock that power.

At XChange Training, we know that almost all industries use Microsoft programs to some extent. As these programs become more complex, an increasing number of users find it difficult to achieve basic tasks. Our introduction courses give those users an easy way to get started. We help beginners to raise their standards and feel confident with the Microsoft programs that are found in almost every office around the world.

We also offer intermediate training for those who already have a basic grounding in using Microsoft programs. Often, tasks that might be considered difficult or impossible can be achieved through the use of existing program features that are sometimes hidden from view. Even if you are an experienced user, our advanced courses will show you how to squeeze every ounce of power from Microsoft's productivity programs.

Microsoft's productivity programs are the best known and most popular in the world. But getting the best out of many of their powerful features is not so common. Our courses help to you to unlock that power.

At XChange Training, we know that almost all industries use Microsoft programs to some extent. As these programs become more complex, an increasing number of users find it difficult to achieve basic tasks. Our introduction courses give those users an easy way to get started. We help beginners to raise their standards and feel confident with the Microsoft programs that are found in almost every office around the world.

We also offer intermediate training for those who already have a basic grounding in using Microsoft programs. Often, tasks that might be considered difficult or impossible can be achieved through the use of existing program features that are sometimes hidden from view. Even if you are an experienced user, our advanced courses will show you how to squeeze every ounce of power from Microsoft's productivity programs.


Frequently Asked Questions

What are the key Microsoft skills to
know for office expertise?

The key Microsoft skills that can be used across an enormous range of roles are those that can be put to use in Word, Excel and PowerPoint. For Microsoft, creating, formatting and saving documents in different places in a useful skill that enables you to be efficient, and it is also useful to know how to edit, using features such as comments and track changes when collaborating. Excel can be used for various job roles, but having at least a basic knowledge of creating formulas is a great way to get started. When it comes to PowerPoint, being comfortable using the features and shortcut to create and engaging presentations that are on-brand is key.

Which of the Microsoft applications is
best suited to my project needs?

This will depend on what the project is and its purpose. Do you need to record data with visualisations before analysing it? Do you need to make Outlook work harder for you and streamline the time you spend in your inbox? Do you need an application for project management? We offer training on a variety of Microsoft applications including Excel, Outlook, PowerPoint, Project, Visio and Word, you can find out more about these products, and relevant course content, by clicking here

Is there a course for a mix of
the Office apps for beginners?

Yes, we can provide bespoke course content. Although the courses listed on our website are for individual applications, demonstrating how courses and content are normally arranged, we can arrange a mixed course on request with a tailored combination of content.

Do you offer tailored/bespoke courses
for the Microsoft applications?

We provide bespoke sessions for Microsoft training with course content that is tailored to your level of knowledge, experience and ability. The content can also be tailored to the projects that you will applying them to, making sure you get the most out of the training. These bespoke courses can be delivered to groups or as one-to-one learning.

Are your Microsoft courses classroom
based or online?

Like all of our courses, Microsoft courses are available in class, at our training centres or your location, or online.