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This document sets forth the Privacy Policy (the "Privacy Policy") for this Web site, www.xchangetraining.co.uk (the "Site"). If you have objections to the Privacy Policy, you should not access or use this Site. This Privacy Policy does not govern privacy practices associated with offline activities or other XChange Training UK Ltd web sites.

Our commitment

XChange Training UK Ltd are committed to ensuring the security and protection of the personal information that we process, and to provide a compliant and consistent approach to data protection. We have a robust and effective data protection program in place which complies with existing law and abides by the data protection principles.

XChange Training UK Ltd are dedicated to safeguarding the personal information under our remit with a data protection regime that is effective and fit for purpose with GDPR compliance.

Collection of personal information

As a visitor to this Site, you can engage in many activities without providing any personal information. In connection with other activities, such as course bookings, enquiries or subscribing XChange Training UK Ltd will ask you to provide certain information about yourself by filling out and submitting an online form with a consent request to contact you in compliance with GDPR law.

When you use the Site, XChange Training UK Ltd or third parties authorised by XChange Training UK Ltd may also collect certain technical and routing information about your computer to facilitate your use of the Site and its services. For example, we may log environmental variables, such as browser type and operating system of your computer. We use these environmental variables to facilitate and track your use of the site and its services. Without expressly informing you in each particular circumstance, we do not match such information with any of your personal information.

What personal information we collect

The information we collect is based on what you provide us which can include:

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Links to other websites

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Entities collecting personal information

Personal information on this Site is collected by XChange Training UK Ltd who are located at: 5 St John's Lane, Clerkenwell, London, EC1M 4BH, United Kingdom and its phone number is: +44 (0)345 363 1130.

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How your personal information is used

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Privacy-related queries

XChange Training UK Ltd takes its users' privacy concerns seriously. If you believe that XChange Training UK Ltd has not complied with this Online Privacy Policy with respect to your personal information or you have other related inquiries or concerns, you may write to the XChange Training UK Ltd Privacy Officer at the address indicated above.

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Discover the benefits of Apple OS High levels of security Windows compatible Streamlined user interface Improved hardware integration Feature rich

Bespoke Mac OS X Mavericks 10.9 General

Key Course Details:




1 Day (10am-5pm)


From £495 + VAT


Dates to suit you

Learn how to get the most out of Max OS X 10.9 Mavericks with this essentials introduction to the latest operating system from Apple for beginners including all relevant and new features for general Mac use.

This course can be based around our base outline or part/fully customised according to your level & requirements. Our bespoke Apple Mac OS X training is offered either Online, Onsite at your offices or at one of the XChange centres in London, Manchester and Glasgow.

Learn how to get the most out of Max OS X 10.9 Mavericks with this essentials introduction to the latest operating system from Apple for beginners including all relevant and new features for general Mac use.

This course can be based around our base outline or part/fully customised according to your level & requirements. Our bespoke Apple Mac OS X training is offered either Online, Onsite at your offices or at one of the XChange centres in London, Manchester and Glasgow.

  • Bespoke Mac OS X Mavericks 10.9 General

    Course Details

    Mac OS X Mavericks is Apple's new operating system and with over 250 new features is the most impressive Mac OS X yet. Enhancements include new finder Multi-Touch gestures, new desktop, with Launchpad and improved performance, this is a must-have release for all Mac OS X users. For creative and publishing professionals, Lion also offers a host of relevant improvements.

    By the end of this course you will be able to install and troubleshoot Mac OS X, set up user accounts and understand privileges. You will also be confident in your understanding of all aspects of Mac OS X’s printing options, as well as some hidden more advanced functions. PDF in OS X is covered in depth and you will be able to make decisions with confidence about how best to produce PDF’s for your particular workflow. You will also cover more general aspects of Mac OS X such as networking, file sharing and working with the new Finder and add-on features like Auto Save and Versions, Time Machine, Automator and Spotlight.

    Course Target Audience and delegate prerequisites:

    This course is intended for those who are new to working with the Apple Max OS X 10.9 and who wish to get started in working effectively to benefit from this advanced operating system.

    You will need basic PC or Mac skills, including a solid understanding of a computer's operating system (Windows or Mac OS). You will also need to know how to launch a program, create and save files, and copy files from CDs and other media.

    classroom image
  • Full Course Outline

    The following is a general outline. The range of topics covered during your training is dependent upon student level, time available and preferences of your course booking.

    Installing Mac OS X Mavericks
    • Preparing your disk
    • Installer Options
    • Drivers and Xcode Tools
    Multiple Users:
    • How to set up users. Levels of user restriction.
    • Enable Root with CD
    • File Permissions
    Mac OS X Architecture & Terms
    • Quartz, UNIX, Aqua etc - what are they all and how do you use them?
    File Structure - where did everything go?
    • The User folder structure. Where you’ll find everything in your individual User folder and what it’s all for.
    • The main system/library folders (and a side by side comparison with prior OS)
    Print Center:
    • Setting up a Printer
    • Hidden Advanced Printer options
    • Setting up a printer for PostScript
    • How to create PDFs in OS X
    • Different views and shortcuts to navigate quickly
    • Setting new window and navigation preferences
    • Desktop Preferences
    • Finding Files
    • Cover Flow
    • Quick Look
    • Deleting Files
    • Stacks
    • Setting the Desktop
    • The Apple Menu
    • System Preferences: a brief overview and how they changed
    • Simplified file locating
    Mission Control
    • Quick access to Dashboard, Expose, Spaces and running apps
    Face Time
    • Face Time operation
    • Adding and updating Face Time contacts
    Multi-touch Gestures
    • Making the most of multi-touch
    • Gestures including launch Mission Control, switching between apps, rubber-band scrolling and full screen swiping
    • Using spaces for a less cluttered working environment
    • Setting up spaces & editing spaces
    • Moving from space to space
    Dock & Launchpad
    • Ways to optimise & customise the Dock
    • Dock Plug-ins
    • Ease of Launchpad
    • Customising Launchpad
    Networking & Sharing
    • Setting up TCP/IP settings
    • Sharing files with Windows users
    • Other Sharing: HTTP; FTP; Printers
    • Apple’s Built in Firewall
    • Sharing Internet Connections
    Boot Camp
    • Running Windows on the Mac
    • Booting in Windows
    • Installing drivers
    Exposé, Effects etc.
    • Setting preferences
    Apple Installed Applications and Utilities
    • Safari RSS
    • FontBook: font management software. How good is it? How to use it
    • ColorSync Utility
    • Network Utility
    • NetInfo Manager
    Time Machine
    • Comprehensive Back up options with Time Machine
    • Rolling back to previous saved versions of system/files
    • Creating custom workflows
    Troubleshooting & Getting Help
    • Repairing permissions; booting from start up CD, single user mode, etc.
    • List of Help resources
  • Training Location Options

    Online ↓ London ↓ Manchester ↓ Glasgow ↓ Onsite ↓

    This course is offered for your convenience at one of our bespoke training centres in London, Manchester and Glasgow, Remote Online, or Onsite at your offices anywhere in the UK. Just let us know what would work best for you or your team.

    Remote Online

    Delivered Online to your location

    Live online training offers an extremely flexible and convenient way of covering the same content as our bespoke classroom based courses. You will receive professional, certified design training from one of our experienced instructors direct to your screen, offering the perfect solution for those wishing to learn without having to travel.

    Click to view Full details of our
    Remote Online Training Courses

    Central London

    5 St John’s Lane, Clerkenwell, EC1M 4BH

    St John’s Lane is located in the heart of Clerkenwell close to the junction of Farringdon and Clerkenwell Road. Farringdon tube & train station is just a few minutes away and the training centre can also be accessed from Chancery Lane and Barbican tubes in about 10 minutes. There is also easy direct access by bus from Waterloo (243) and West End (55) with nearby stops.

    Click to view Full details of our
    London Training Centre

    Central Manchester

    Piccadilly House, 49 Piccadilly, M1 2AP

    Piccadilly House is located in central Manchester directly next to the Piccadilly Gardens transport interchange with excellent bus and tram connections and is easily accessed from Piccadilly train Station (5 mins). Victoria station is also close by (around 10 mins).

    Click to view Full details of our
    Manchester Training Centre

    Central Glasgow

    Centrum Business Centre, 38 Queen Street, G1 3DX

    The Queen Street training centre is located in central Glasgow within easy walking distance of the 3 local train options of Central Station, Queen Street and Argyle Street offering excellent transport connections.

    Click to view Full details of our
    Glasgow Training Centre


    Onsite at your Offices/Premises

    If you have the required set up and would prefer to have the training at your location we will be able to deliver the same session onsite at your premises as in our training centres. This will provide you with the same tailored training but without the need to travel and less disruption to you or your teams work schedule.

    Click to view Full details of
    Onsite Training
  • Related Courses

    Below are related bespoke courses for alternative tailored training options.

    Bespoke Apple Mac OS X Training Courses

    Mac OS X Mavericks 10.9 - 1 Day Introduction for Creatives
  • Client Reviews

    ''Great general overview giving me an excellent insight into the crazy world of Photoshop!''

    Nic Griffiths, Getty Images, Photoshop - 2 Day Introduction

    ''Great trainer who gave a fantastic insight in a short period of time. I'm looking forward to doing the advanced session!''

    Nader Morsy, New College Manchester, InDesign Introduction - 2 Days

    ''An outstanding training course led by a very knowledgeable and insightful tutor. Thoroughly enjoyed my time and will take forward all new knowledge to my workplace and personal life too. Really enjoyed this, thanks very much!''

    Emma McLean, University of Strathclyde, Adobe InDesign - Two Day Introduction

    ''Considering I have never used Photoshop before I have come away with a brilliant set of new skills that will not only help in my current job but also going forward in my career. Our trainer was a positive, enthusiastic and patient course leader and I have thoroughly enjoyed my two days on the course.''

    Jourdan Kenny, Trendsetter Home Furnishings, Photoshop - 2 Day Introduction

    ''Clear, easy to follow training, well paced and interactive with positive tutition. Interesting and enjoyable, would recommend.''

    Emma Fullalove, Tom Parker Ltd, InDesign - 2 Day Introduction

    ''It was brilliant. I feel like I have learnt so much in 2 days. Our trainer was fantastic and I would love to come back and learn more.''

    Alex East, ISG, Adobe InDesign - Two Day Introduction

    ''I have moved from a complete novice to setting up my own WordPress blog following the 2 day Masterclass - amazing!''

    Jill Pilling, Bishop Bridgeman School, WordPress - 2 Day Introduction

    ''Very Informative and useful. Great insight into Photoshop and its commercial uses at work. Excellent location and trainer.''

    Shane O’Byrne, MEC Global, Photoshop - 2 Day Introduction

    ''Knowledgeable trainer, great style pace and inclusion of all delegates. One of the best trainers I have seen in my 'many' years......thank you''

    Perry Hailey, Gatwick Airport, HTML & CSS - 2 Day Introduction

    ''Very enjoyable two days. Excellent learning experience from our instructor - his attitude and knowledge was spot on. Would definitely recommend XChange Training services to any future clients.''

    Alan Galbraith, NHS Trust, Premiere Pro - 2 Day Introduction

Frequently Asked Questions:

What dates are available for this course?

As a bespoke course the date arrangement is based around your requirements and availability in our schedule. With your guide of when you are looking for the training we will advise suitable date options ahead of finalising the planned date(s).

Can the content be tailored to my requirements?

Yes we are flexible about tailoring content and can adapt to be fully based on your requirements, a mixture of content from different levels of our base courses or a base outline with some additional focus areas.

Can this course be delivered live online?

Yes we can provide the same bespoke course as a live online session connecting to you or your group with either Zoom or Microsoft Teams if preferred.

What is the cost to deliver the course onsite?

We are equally able to deliver our bespoke training onsite at your premises and the cost to deliver this is the same structure as classroom with the addition of basic expenses depending on your location. Onsite courses in and around London, Manchester and Glasgow are usually without additional costs.

Can the course include my work samples?

It is often possible to review and include consideration towards sample files however the main course content is usually structured around prepared examples which are best suited to the planned content and structure of teaching the required skills in the best format.