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This document sets forth the Privacy Policy (the "Privacy Policy") for this Web site, www.xchangetraining.co.uk (the "Site"). If you have objections to the Privacy Policy, you should not access or use this Site. This Privacy Policy does not govern privacy practices associated with offline activities or other XChange Training UK Ltd web sites.

Our commitment

XChange Training UK Ltd are committed to ensuring the security and protection of the personal information that we process, and to provide a compliant and consistent approach to data protection. We have a robust and effective data protection program in place which complies with existing law and abides by the data protection principles.

XChange Training UK Ltd are dedicated to safeguarding the personal information under our remit with a data protection regime that is effective and fit for purpose with GDPR compliance.

Collection of personal information

As a visitor to this Site, you can engage in many activities without providing any personal information. In connection with other activities, such as course bookings, enquiries or subscribing XChange Training UK Ltd will ask you to provide certain information about yourself by filling out and submitting an online form with a consent request to contact you in compliance with GDPR law.

When you use the Site, XChange Training UK Ltd or third parties authorised by XChange Training UK Ltd may also collect certain technical and routing information about your computer to facilitate your use of the Site and its services. For example, we may log environmental variables, such as browser type and operating system of your computer. We use these environmental variables to facilitate and track your use of the site and its services. Without expressly informing you in each particular circumstance, we do not match such information with any of your personal information.

What personal information we collect

The information we collect is based on what you provide us which can include:

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Links to other websites

The Site contains links to other sites at which personal information is collected. In such instances, unless expressly provided to the contrary, the collection and use of your personal information will be governed by the privacy policy applicable to that site. That privacy policy should identify the entity that is collecting your personal information.

Use of cookies

XChangeTraining.co.uk is built without the use of cookies meaning when you visit this Site, you can browse the Site and access important information without revealing your identity.

Communications from the site

Users who no longer wish to receive our newsletter and promotional communications may opt-out of receiving these communications by replying to unsubscribe in the subject line in the email or email us at info@xchangetraining.co.uk.

In your correspondence, please indicate with as much detail as possible the location on this Site where you provided your personal information.

Entities collecting personal information

Personal information on this Site is collected by XChange Training UK Ltd who are located at: 5 St John's Lane, Clerkenwell, London, EC1M 4BH, United Kingdom and its phone number is: +44 (0)345 363 1130.

Controlling your personal information

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@xchangetraining.co.uk

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. You may request details of personal information which we hold about you. If you would like a copy of the information held on you please write to XChange Training, 5 St John’s Lane, London, EC1M 4BH.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

How your personal information is used

XChangeTraining.co.uk collects your information in order to record and support your participation in the activities you select. If you subscribe to a service or register a product, for example, the information is used to register your rights, if any, to technical support or other benefits that may be made available to registered users. Your personal information is also used to keep you informed about product upgrades, special offers, and other products and services of XChange Training UK Ltd and selected third parties if you have so opted to receive such communications.

XChangeTraining.co.uk may collect information about the use of the Site, such as the types of services used and how many users we receive daily. This information is collected in aggregate form, without identifying any user individually. XChange Training UK Ltd may use this aggregate, non-identifying statistical data for statistical analysis, marketing, or similar promotional purposes.

Privacy-related queries

XChange Training UK Ltd takes its users' privacy concerns seriously. If you believe that XChange Training UK Ltd has not complied with this Online Privacy Policy with respect to your personal information or you have other related inquiries or concerns, you may write to the XChange Training UK Ltd Privacy Officer at the address indicated above.

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Work Smarter with Microsoft Copilot for
Documents & Reports Data & Analysis Email & Communication Presentations Everyday Productivity

Microsoft Copilot Training Courses - Classroom & Live Online

Microsoft Copilot brings AI directly into the tools you use every day and our courses show you how to use it to work faster, smarter and with more confidence.

Built into Microsoft 365 apps such as Word, Excel, Outlook, PowerPoint and Teams, Copilot uses AI to help you write, analyse, summarise, create and communicate more effectively across your organisation.

Our expert-led Microsoft Copilot training focuses on applying AI tools within real business workflows and is delivered both online and onsite at your premises. For those who prefer a classroom environment, courses are also available at our centres in London, Manchester and Glasgow. We offer bespoke Copilot training for teams, with content tailored to your organisation’s goals and ways of working.

Microsoft Copilot brings AI directly into the tools you use every day and our courses show you how to use it to work faster, smarter and with more confidence.

Built into Microsoft 365 apps such as Word, Excel, Outlook, PowerPoint and Teams, Copilot uses AI to help you write, analyse, summarise, create and communicate more effectively across your organisation.

Our expert-led Microsoft Copilot training focuses on applying AI tools within real business workflows and is delivered both online and onsite at your premises. For those who prefer a classroom environment, courses are also available at our centres in London, Manchester and Glasgow. We offer bespoke Copilot training for teams, with content tailored to your organisation’s goals and ways of working.

App Icon Authorised Courses

Frequently Asked Questions

What is Microsoft Copilot?

Microsoft Copilot is an AI assistant built into Microsoft 365 applications such as Word, Excel, Outlook, PowerPoint and Teams. It helps users write, analyse, summarise and automate tasks using natural language. Importantly there are different versions with variable functionality (see below).

What’s the difference between Microsoft Copilot Basic and Copilot for Microsoft 365 (Premium)?

Microsoft Copilot Basic refers to the limited AI features that are available with standard Microsoft 365 subscriptions (sometimes called Copilot Web). These features typically include access to Copilot-style AI assistance for general tasks, such as drafting text, summarising information, or asking questions. Copilot for Microsoft 365 (Premium) is a separate, paid add-on licence that provides full AI integration across Microsoft 365 applications, including Word, Excel, Outlook, PowerPoint and Teams. This version can securely use organisational data from Microsoft Graph, allowing Copilot to work across documents, emails, calendars and conversations to support more advanced, connected workflows.

Which Microsoft applications does Copilot work with?

Copilot works with Microsoft Word, Excel, Outlook, PowerPoint, Teams and other Microsoft 365 apps, allowing you to generate and refine content directly inside the software you already use.

Can Copilot help with Excel and data analysis?

Certainly Copilot can analyse data, create summaries, generate formulas, build charts and highlight trends in Excel, helping users work with data more quickly and accurately.

Do I need technical or coding skills to use Copilot?

No. Copilot is designed for everyday business users. You interact with it using natural language prompts rather than code.

Do you offer Copilot training for teams?

We provide bespoke Microsoft Copilot training for teams and organisations, delivered online, onsite or in the classroom.

Does Copilot replace Microsoft Office skills?

Copilot enhances your existing Microsoft Office skills by speeding up common tasks, but users still need to understand how Word, Excel, Outlook and PowerPoint work.

Master Microsoft Copilot: AI for the Modern Workplace

Reasons for Learning Microsoft Copilot

Microsoft Copilot transforms how people work by embedding artificial intelligence directly into familiar Microsoft 365 applications. Instead of switching between tools, you can generate content, analyse data, summarise information and automate everyday tasks from within Word, Excel, Outlook, PowerPoint and Teams. Learning Copilot allows you to reduce manual work, speed up decision-making and focus on higher-value tasks.

What Skills Will I Get from Learning Microsoft Copilot

You will learn how to write effective prompts, generate documents, analyse spreadsheets, summarise meetings and emails, and create presentations using AI assistance. You will also gain the ability to review, refine and validate AI-generated output, ensuring accuracy and professional quality in business environments.

Industries and Roles That Use Microsoft Copilot

Microsoft Copilot is used across business, finance, marketing, HR, administration, project management and executive teams. Organisations in every sector rely on Microsoft 365, making Copilot skills highly valuable for professionals who want to work more efficiently and communicate more effectively.